Returns
Cerulean Sonar accepts returns within 30 days of the purchase date. Return eligibility depends on unused items that are in the same condition you received them. It must also be in the original packaging.
To return your product, please get in touch with us at ceruleansonarhelp.zendesk.com/hc/en-us/requests/new
To process your return, we require a receipt or proof of purchase. You will be responsible for shipping costs. We will refund your purchase if we receive the product in unused and undamaged condition and in its original packaging.
Shipping
You will be responsible for paying for the shipping costs, which are non-refundable. If you receive a refund, any shipping costs paid by Cerulean Sonar, plus a 2% return handling fee, will be deducted. When shipping an item valued at over $100, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
